FAQs


Products

Where can I find sizing information?

The Routine Crew Tee is unisex and fits relaxed. The Routine Short fits women's true to size. View all size information here.

How do I care for my garments?

Machine wash cold, on a gentle setting. Hang to dry. The Routine Set is made with a high-quality cotton, which will last a lifetime.

Order

What payment methods do you accept?

We accept Visa, Mastercard, and Interac Debit.

How do I find my order number?

Once your order has been placed, an order confirmation will be sent to the email provided at checkout. This confirmation will include your order number. Eg. RS-#1001.

How do I make changes to my order?

If you notice an error in your order confirmation, such as an incorrect shipping address, please send us an email at routinesundays@gmail.com and we will be happy to assist.

When will my order ship?

While orders are typically shipped 1-3 days after your order is placed, all products are made ethically in small batches in efforts to reduce our carbon footprint, and therefore shipping times may vary.

How do I check my order status?

When you place your order, you will receive an order confirmation email. We will provide your shipping tracking number when your order is shipped.

I live in Waterloo, ON. Can I pick up my order in-person?

We are happy to offer local pickup/delivery, depending on your location. Options are available at checkout.

Other

Do you sell outside of Canada?

Right now, we are made entirely in Ontario and are proud to be launching exclusively in Canada!